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Cascade-open, Profile not valid, Usb data transfer failure message – West Control Solutions Pro-EC44 User Manual

Page 39: Getting help, First level support, Second level support, Third level support, Servicing

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Pro-EC44 2-Loop Graphical Profile Controller & Recorder

Pro-EC44 Product Manual - 59540-1 October 2013

Page 32

Auxiliary Input Over-range or Under-range Indication

If the auxiliary Remote Setpoint input is more than 5% above than the Auxiliary Input Upper
Limit, its value is replaced

by the word “HIGH” to indicate that it is out of range.

If the auxiliary Remote Setpoint input is more than 5% below than the Auxiliary Input Lower
Limit, its value is replace by the word “LOW” to indicate that it is out of range.

Cascade-Open

Cascade Open” is shown on the main screen if the internal link has be severed between
cascaded master and slave control loops. This mode should only be used for diagnostics and
slave tuning. Close the cascade for proper operation. Refer to the Cascade Control section
(page 78) for more information.

Profile Not Valid

If the user attempts to run a profile that would take the setpoint beyond the current setpoint
limits, the profile will not run and the message

Profile Not Valid” is displayed at the bottom

of the profile status screen.

USB Data Transfer Failure message

If the instrument cannot successfully write to the USB memory stick, the message “Data
Transfer Failure

” will be displayed. Check that there is adequate disk space on the memory

stick, then retry.

If the instrument cannot successfully read data from the USB memory stick, the message
Data Transfer Failure” will also appear. Check that this operation would not cause the
maximum number of profiles and/or segments to be exceeded then retry.

Getting Help

First Level Support

If the errors persist or other problems are encountered, refer your supplier for first level
support. This includes help with configuration, tuning, servicing and replacement modules.

Second Level Support

If your supplier is unable to assist or cannot be contacted, check the Service & Product
Information screen on the main menu for details of who to contact.

Third Level Support

If further assistance is required, contact the nearest company from those listed on the back
page of this manual.

Servicing

If you need to return your instrument for servicing, contact your supplier or check the Service
& Product Information screen on the main menu for instructions for its return.

This manual is related to the following products: