Clear-Com HLI-FBS - Manual (Page 143)

Line 1 (or Line 2) LED is steady
red and one or more Beltpack has
no bars showing up for signal
strength. There are digital errors or there is cross-talk on that
Powerline. Look at the Diagnostics->Powerlines->Powerline
1(or 2) page.
If the number of Beltpacks showing there does not match
what you physically connected to that Powerline, cross-talk is
happening between the Powerlines. Make sure you are using
properly shielded Mic cables or Cat cables.
If the number of Beltpacks showing there does match what
you physically connected to that Powerline and errors or high
collision rate is displayed, verify that you don’t exceed the
number of Beltpacks per Powerline or distance as per the
Cable capacity versus distance table.
I inserted my USB drive with 1.1
ccb file on it and the
Administration->Software-
>Update menu shows “None”. Make sure that your USB drive is formatted with at least one
partition. Make sure your .ccb file is in the root directory of the
first partition on your USB drive. If not you can run diskpart on
Windows Vista and later versions of Windows to create a
partition.
I upgraded to 1.1 but I cannot see
the Networking menu. Make sure you properly inserted an Ethernet or Fiber module
in one of the option module slots. You can verify that they are
detected by looking at the Modules Settings menu.
I powered up two Main Stations
and they are not showing up in
the Networking > Stations list. Make sure your Ethernet of Fiber cable is properly connected
to a router, a switch or another Main Station. There is a green
LED beside each Ethernet and Fiber port to indicate that the
connection is fine. Look at each station IP address and
Subnet Mask under Networking > Preferences and make sure
that they are part of the same subnet. Also make sure that
their IP address is different from any other device on your IP
network.
Table 68: Troubleshooting
141 HelixNet Partyline User Guide