Palm 680 - Manual (Page 243)

C O M M O N Q U E S T I O N S
237
11
CH
AP
T
E
R
9 Contact Cingular Wireless to verify the
following:
• Your subscription plan includes
high-speed data services.
•
Data services have been activated on
your account.
•
Data coverage is available in your
location.
• There are no data service outages in
your location.
I can’t access a web page
First, make sure you have Internet access:
Open the web browser and try to view
another web page you’ve loaded before. To
ensure you’re viewing the page directly
from the Internet, press Menu ,
select
Go, and then select Refresh.
If you can view the other web page after
you refresh it, but you still can’t access the
page you were originally trying to view, the
page may contain elements that are not
supported by the web browser. These
include Flash, Shockwave, VBScript,
WMLScript, and other plug-ins.
Some websites use a redirector to their
true home page. If the web browser on
your Treo 680 can’t follow the redirector,
try using a desktop browser to see
the landing page of the redirector, and then
enter that address in the web browser on
your Treo 680.
It takes a long time for a web page to load
If it is taking longer than usual to load web
pages, you may have traveled from an
EDGE service area to a GPRS service area.
Although GPRS data service is considered
a high-speed data service, it seems slow if
you are used to EDGE speed.
1 Press Phone and look for either of
the following icons in the title bar of the
Main tab to confirm that you have a data
connection:
.
2 Try opening a different web page to see
if the problem persists.
•
If you can open a different web page,
it is likely that the original web site is
TIP Your Treo can open your email application
when you select an email address on a web
page. If nothing happens when you select the
link, make sure your email application is
already set up.