Palm 680 User Manual

Page 235

C O M M O N Q U E S T I O N S

229

I have duplicate entries in Microsoft
Outlook after I sync

1 Open Microsoft Outlook and delete the

duplicate entries.

2 On your computer, go to the application

with duplicate entries and manually
enter any info you added to your Treo
680 since the last time
you synchronized.

3 Right-click HotSync manager

in the

taskbar and select Custom.

4 Select an application that has duplicate

entries and also has Outlook in its
name.

5 Click Change.

6 Select Desktop overwrites handheld,

and then click OK.

7 If more than one application has

duplicate entries, repeat steps 4
through 6 for each application with
duplicates.

8 Click Done.

9 Synchronize your Treo 680 and your

computer.

My appointments show up in the wrong
time slot after I sync

If you create an appointment in the wrong
time zone (i.e., your desktop was set to the
wrong time zone), it shows up in the wrong
time zone on your Treo. To be safe, enable
local network time and avoid assigning
time zones to your appointments.

If you’re using Microsoft Outlook:

1 Make sure that you installed the

Microsoft Outlook conduit that came
with your Treo 680. If you’re not sure
whether this software is installed,
reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your Treo 680.

TIP

Outlook subfolders and public folders are

not accessible with the included software. You
may wish to use a third-party solution instead.

TIP

(Outlook only)

If you want to sync your

info with a global Exchange Address Book,
you must copy the addresses to your local
Contacts list in Outlook (right-click the
addresses and select Add to Personal
Address Book).

TIP

For more info on Outlook conduits,

right-click the HotSync manager icon in the
taskbar, select Custom, select an app with
Outlook in its name, and then select Help.