beautypg.com

I can’t tell if data services are available, My treo won’t connect to the internet – Palm 680 User Manual

Page 242

background image

C O M M O N Q U E S T I O N S

236

11

CH

AP

T

E

R

If a message arrives but does not
display an alert, perform a soft reset
(see Performing a soft reset).

Web

I can’t tell if data services are available

When your phone is on, icons appear in the
title bar in the Main tab in the Phone
application to indicate whether data
services are available and whether a data
connection is active. Make sure that either
of the following icons appears in the title
bar of the Main tab:

. If you do not

see either of these icons, data services are
not available in your current location and
you cannot connect to the Internet.

My Treo won’t connect to the Internet

Your Treo 680 supports GPRS and EDGE
wireless data networks. To connect to the
Internet, you must subscribe to and
activate data services with Cingular
Wireless, and you must be in a location
with data coverage.

1 Press and hold Power/End

to

turn off your phone. Then press
and hold the same button to turn it back
on again.

2 Press Phone

and look for either of

the following icons in the title bar of the
Main tab:

.

3 If you see these icons, you are in a data

coverage area. Try connecting to the
Internet again. If you do not see either
of these icons, press Applications ,
select Prefs

, and continue with the

following steps.

4 Select Network.

5 Select the Service pick list and select

MEdia Net.

6 Select Connect.

7 If the connection is successful, go the

web browser. If you still can’t make a
connection, perform a soft reset (see
Performing a soft reset).

8 If your phone did not turn on

automatically after the soft reset, press
and hold Power/End

to turn on

your phone, and try connecting to the
Internet.