Comtech EF Data NetVue Release 1.1 User Guide - Manual (Page 108)

0BService Level Agreement (SLA) Revision 3
NetVue User Guide MN-NETVUE
5–13
5.2.6.1 Total Violation
See Figure 13 - Total Violation. Use the Total Violation section to set the maximum violation time for all
violations. Total Violation defines how long the SLA may be violated (during the SLA window) before it is
considered breached.
You can configure two types of total violations:
• Absolute (Fixed): e.g., 5 minutes
• Relative: e.g., 0.010 percent of the total window duration
Figure 13 - Total Violation
Maximum violation time – shows the Maximum violation time in fixed units or percentage, depending on
which violation type is selected
Maximum violations type – select Absolute (fixed) or Relative (percent of total window size)
Maximum total violation value – set the Maximum total violation time in Maximum total violation units for
the Absolute violation type. Valid range is 1 through 90 units
Maximum total violation unit – set the unit of measure for the Maximum total violation value (e.g., days).
Maximum total violations percentage – set the Maximum total violation time in percent for the Relative
violation type. Valid range is 0.001 – 100%