Nortel Networks T7316 - Manual (Page 79)

Chapter 6 Forward your calls 79
Telephone Features Programming Guide
Call Forward and voice mail
If you want a voice mail system to pick up unanswered calls automatically:
• use the internal number of your voice mail as the destination when you program Forward no
Answer and Forward on busy
or
• if your voice messaging system or service automatically retrieves calls, make the ring delay
greater than the delay used by your voice mail system
Line redirection
Line Redirection allows you to send your external calls to a telephone outside the office. You can
decide to redirect all, or just some, of your external lines.
You can redirect only lines that appear at line buttons on your telephone. Since T7100,
Companion, DECT, and NetVision telephones do not have line buttons, you cannot use this feature
on those telephones. Also, you cannot use the feature on any telephone connected to an ATA2 or
ASM (analog station modules).
You can answer the telephone if it rings while you are programming Line Redirection, however,
none of the call handling features are available until the feature times out. If you need to use a
feature to process the call, quit Line Redirection programming by pressing ≤. Do not press
® or you disconnect the call you are trying to redirect.
In some conditions, callers can experience lower volume levels when you redirect calls to an
external location.
Warning: You redirect lines at a telephone, but after redirection programming, the lines
redirect for the entire system.
Warning: While you are programming Line Redirection, you do not receive any
indication of calls that do not actually ring at your telephone.
Warning: Be careful about redirection loops. For example, if you redirect your lines to
your branch office and your branch office redirects its lines to you, you can create a
redirection loop. If these calls are long distance, significant toll charges
may result.