Nortel Networks T7316 - Manual (Page 142)

142 Chapter 13 Hospitality Services
P0937240 03.1
Room condition
The Room condition (RC) feature allows users to exchange information about the serviced state of
a room. Users are front desk attendants and cleaning or maintenance personnel of an
establishment. The RC feature is not available from a common telephone.
The system maintains a database of the state of each room. This database is accessed from either
the room telephone or a Hospitality Services admin telephone.
Room telephones can:
• assign the associated room state to Service done ( Srvc done )
• assign the associated room state to Needs service ( Needs srvc )
• query the state of the associated room on a set with a display
Front desk telephones can:
• assign any room state to Service done ( Srvc done )
• assign any room state to Needs service ( Needs srvc )
• query the state of any room
The system changes the state of occupied rooms to Needs service on a daily basis at a time
assigned in the initial configuration.
Maintenance personnel change the condition of the room to Service done when service in the room
is complete.
The front desk attendant can query or program the condition of a room with a Hospitality Services
admin telephone. The system automatically assigns the status of a room to
Needs srvc , when a
room occupancy status changes from occupied to vacant.
Setting room condition from a room telephone
To update the room condition using a room telephone:
1 Press ≤°‡fl on a two-line display telephone or press ˚•°‡fl on an
analog telephone.
2 At the prompt, enter the status of the room.
• To set to Service Done, press ⁄ on the dialpad
• To set to Needs Service, press ¤ on the dialpad. You may also be required to enter a room
condition password.
The display shows Set to srv done or Set to needs srv .
Note: Programming a room to Vacant state cancels any outstanding alarms.