Nortel Networks T7316 - Manual (Page 68)

68 Chapter 5 Handling calls
P0937240 03.1
Call Park
When you park a call, the system assigns one of 25 codes for the retrieval of the call. These codes
include the Call Park prefix, which can be any digit from 1 to 9, and a two-digit call number
between 01 and 25. For example, if the Call Park prefix is 1, the first parked call is assigned Call
Park retrieval code 101.
The system assigns Call Park codes in sequence, from the lowest to the highest, until all the codes
are used. A round-robin method means the use of different of codes ensures a call reaches the right
person, especially when more than one incoming call is parked.
The highest call number (the Call Park prefix followed by 25) is used only by analog telephones or
devices connected to the system using an ATA2 or an ASM. Analog telephones or devices cannot
use the other Call Park codes.
Your installer programs both the Call Park prefix and the delay before parked calls return to the
originating telephone. External calls parked for longer than the programmed delay return to your
telephone.
Park a call
You can interrupt a call to retrieve it from any telephone in your system.
1 Press ≤‡›.
2 Press PAGE to announce the retrieval code on your telephone display.
Retrieve a parked call
1 Select an internal line.
On the T7100 telephone: pick up the handset.
2 Dial the Call Park retrieval code.
On NetVision telephones: dial the code, and then press .
Your system installer can disable Call Park.
The telephone to which you have camped a call is out of service or is
used for programming. The call has come back to you. Press CALLBCK
or the line button to reconnect to the call.
On the T7100 telephone, just pick up the handset to reconnect with the
call.
The line that the camped call is on is in use or that line does not appear
at your telephone. Release the line or release an internal line.
Also refer to Appendix B, “Common display prompts and error messages,” on page 167 .
Not in service
CALLBCK
Release a call
SND