Nortel Networks Business Communications Manager 2.5 Instruction Manuals and User Guides

We have 1 Instruction Manual and User Guide for Business Communications Manager 2.5 Nortel Networks

Nortel Networks Business Communications Manager 2.5 User Manual, 188 pages

Recognized languages:	English
Pages:	188
Size:	3.46 MB

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Document Outline

Contents
Figures
Tables
Preface
- Before you begin
- Text conventions
- Acronyms
- Emergency 911 Dialing
- Related publications
Chapter 1
Telephone configuration overview
- Configuration tool: Unified Manager
- Telephone types
  - Digital telephone installation
  - IP telephones and cordless handsets
    - Feature operability notes
- Telephone buttons
  - Accessing features (digital sets)
  - Accessing features (NetVision telephones)
- Oneline and two-line displays
  - Display exceptions
  - Buttons under the display
    - Describing the display buttons
- Memory buttons
- Program buttons
- Labeling your telephone buttons
  - Call anomalies for telephones without line buttons
Chapter 2
Answering calls
- Understanding ring types
  - System ring indicators
    - Ring tones (7000)
- Line buttons
  - What line indicators mean
- Information about call display
  - Viewing call information for a specific call
    - View call information before or after answering
    - View call information for a call on hold
- Priority call
- Answer calls at a prime telephone
- Central answering position (CAP) module
  - Customize your CAP(N) module
  - Monitor telephones with the CAP(N) module
- Releasing a call or feature programming
- Pick up a call ringing at another telephone
- Listen to a call as a group
  - Cancel Group Listening
Chapter 3
Make a call
- Using line pools
  - Use a line pool to make a call
  - Program a line pool feature code
- Line buttons
- Select how you dial your calls
- Receive a busy signal on an internal call
- Create a conference call
Chapter 4
Time-saving features
- Autodial
- Last Number Redial
  - Last Number Redial prompts
- Programming speed dialing
- Saved Number Redial
Chapter 5
Handling calls
- Use Hold
- Transfer calls
- Call Park
- Callback
- Managing system-wide calls using SWCA
Chapter 6
Forward your calls
- Call Forward
- Line redirection
Chapter 7
Communicating in the office
- Paging in the office
- Messages
- Voice Call
Chapter 8
Track your incoming calls
- Call log
Chapter 9
Customize your telephone
- Adjust the contrast on the display
- Change the language on the display
- Change the type of ring
- Adjust the ring volume
- Button inquiry
- Programming feature codes
  - Erase a feature button
  - Feature button prompts
- Default button assignments
- Move line buttons
  - Move button prompts
- Hide the message or call indications
- Restore the messages and calls indication
Chapter 10
Telephone features
- Moving telephones
- Prevent calls from ringing at your telephone
- Handsfree and Mute
- Hearing aid compatibility
- Call Duration Timer
- Accidental disconnect
- Disconnect supervision
- Time
- Background music
  - Cancel background music
Chapter 11
System features
- ISDN
  - Network name display
    - Name and number blocking
- Use alternate or scheduled services
- User passwords
- Special telephones
  - Direct dial
  - Hotline
    - Hotline bypass
- Auxiliary ringer
- Host System dialing signals
- Pulse or tone dialing
  - Pulse dialing for a call
- Access your system from an external location
- Voice mail
- Service provider features
Chapter 12
Hunt Groups
Chapter 13
Hospitality Services
- Types of telephones
  - Hospitality passwords
    - Desk admin password
    - Room condition password
- Alarm time (AL) feature
  - Setting the alarm time feature
    - Change or cancel an alarm time
    - Turn off an alarm
  - Hospitality Services admin alarm feature
- Room occupancy
  - Setting the state of a room at a telephone
- Room condition
  - Setting room condition from a room telephone
  - Setting room condition with a HS admin telephone
Chapter 14
Cordless telephones and features
- Multiple-handset/base station, local
- Single base station, local (T7406)
- Wireless IP telephones
Chapter 15
Troubleshooting alarm codes
- Alarm codes
  - Report and record alarm codes
  - Test a digital telephone
Feature codes
Common display prompts and error messages
Index

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