Nortel Networks T7316 - Manual (Page 74)

74 Chapter 5 Handling calls
P0937240 03.1
Manually associating a call
On the M/T-series telephones and the IP i-series telephones, there are three ways of manually
associating a call to a SWCA key. Note that in all three cases, once the call is parked, the call must
be retrieved to make it active again.
1 If the telephone has assigned SWCA keys, press one of the keys that has no indicator showing.
2 Enter a SWCA dial code on the dialpad. If the telephone has a key programmed for that code,
a flashing indicator will appear beside the button.
3 Enter ≤•fi¤‚ and allow the system to automatically assign the call to one of the
defined SWCA keys on your telephone.
These are some of the prompts that may appear when you attempt to assign a call to a SWCA key
for the first time:
Parking a call to an SWCA key
If a call is manually assigned to an SWCA key, the call automatically goes into park mode.
If a call is automatically assigned to an SWCA key when it is answered, you have three choices for
parking the call:
1 Press the SWCA key the call is assigned to. A flashing indicator fill appear beside the button.
2 Enter a SWCA dial code on the dialpad. If the telephone has a key programmed for that code,
a flashing indicator will appear beside the button.
Table 5 SWCA prompts
Prompt Description
No park resources, out of the 27 that are available on the Business
Communications Manager, are free. Wait for one to become free, and then
try again.
The requested SWCA is being used by telephone XXX. Choose another
key position.
The requested SWCA already has a call parked on it. Choose another key
position.
The ≤•fi¤‚ request was unsuccessful, either because the
telephone has no associated SWCA keys, or all the SWCA keys for that
telephone are associated with other calls.
Note: If the call is an internal call and the destination set has a SWCA
associated with the call and if the originating set requests that the call gets
associated with a different SWCA, then the destination telephone transfers
the call to the new SWCA position. If the destination telephone does not
have a button programmed for the new SWCA position, the call disappears
from all SWCA button appearances and can only be retrieved by entering
the corresponding SWCA code.
The ≤•fi‹‡ or ≤•fi‹° request was used, but
there are no calls parked on any of the assigned buttons on your
telephone.
Parking full Parking full Parking full Parking full
In use: XXX In use: XXX In use: XXX In use: XXX
Hold or release Hold or release Hold or release Hold or release
No avail SWCA No avail SWCA No avail SWCA No avail SWCA
No calls waiting No calls waiting No calls waiting No calls waiting