Drive problems – Dell Inspiron 14R (N4010, Early 2010) User Manual
Page 81
Drives and Media
81
5 Double-click the name of the device for which you are installing the driver.
6 Click the Driver tab→ Update Driver→ Browse my computer for driver
software.
7 Click Browse, and browse to the location to which you previously copied
the driver files.
8 When the name of the appropriate driver appears, click the name of the
driver
→ OK→ Next.
9 Click Finish and restart your computer.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that came with your computer.
E
NSURE
THAT
M
ICROSOFT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Click Start
→ My
Computer. If the drive is not listed, contact Dell (see "Contacting Dell" on page 337).
T
EST
THE
DRIVE
—
•
Insert another CD, DVD, or Blu-ray Disc
®
(BD) to eliminate the
possibility that the original media is defective.
•
Insert a bootable disc and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See the user documentation that came with your
computer.
F
OR
DRIVES
WITH
SPINDLES
AND
/
OR
TRAYS
,
ENSURE
THAT
THE
MEDIA
IS
SNAPPED
ONTO
THE
SPINDLE
F
OR
DRIVES
THAT
USE
SLOT
-
LOADING
,
ENSURE
THAT
THE
MEDIA
IS
COMPLETELY
IN
THE
SLOT
C
HECK
THE
CABLE
CONNECTIONS
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
HINT:
The Dell Support website at support.dell.com and your Drivers
and Utilities media provide approved drivers for Dell computers. If you
install drivers obtained from other sources, your computer might not
work correctly.