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Compex Systems Advanced SerialRAID Adapters SA33-3285-02 User Manual

Page 496

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Notes:

1) Do not run Advanced Diagnostics; otherwise, errors might be

logged on other using systems that share the same loop.

2) If you have just exchanged a disk drive or an SSA adapter, you

might need to run

cfgmgr

to restore the device to the system

configuration.

If the original problem was not reported by a device, run diagnostics to
each SSA adapter in the using system.

b. Go to step 4.

4. (from step 3)

Do you still have the same SRN?

NO

Go to step 5.

YES

Go to step 6.

5. (from step 3 in MAP 2010: START and step 4 in this MAP)

Do you have any other SRN?

NO

Go to step 7 on page 477.

YES

Go to “Service Request Numbers (SRNs)” on page 411.

6. (from step 4)

Have you have exchanged all the FRUs that were originally reported by the
SRN?

NO

Exchange the next FRU that is listed for the SRN.

YES

a. Run diagnostics, in System Verification mode, to all the adapters that

are in this SSA loop.

b. Run diagnostics, in System Verification mode, to all the disk drives that

are in this SSA loop.

c. Run the Certify service aid (see “Certify Disk Service Aid” on page 391)

to all the disk drives that are in this SSA loop.

d. Correct all errors that are reported by the diagnostics.

e. Go to step 7 on page 477.

476

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