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Compex Systems Advanced SerialRAID Adapters SA33-3285-02 User Manual

Page 458

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SRN

Problem

Possible Causes

D4000

Description: The diagnostics cannot configure the SSA adapter.

Action: Exchange the FRU for a new FRU.

Possible FRUs:

SSA adapter card (100%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).

D4050

Description: The Enhanced Error Handling test has failed.

Action: Exchange the FRUs for new FRUs.

Possible FRUs:

SSA adapter card (60%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).

Host System Board (40%)
(using-system Installation
and Service Guide
).

D4100

Description: The diagnostics cannot open the SSA adapter.

Action: Exchange the FRU for a new FRU.

Possible FRUs:

SSA adapter card (100%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).

D4300

Description: The diagnostics have detected an SSA adapter POST failure.

Action: Exchange the FRU for a new FRU.

Possible FRUs:

SSA adapter card (100%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).

D44XX

Description: The diagnostics have detected that the SSA adapter has
corrupted the microcode, but cannot download a new version of the
microcode.

Action: Exchange the FRU for a new FRU.
Note: In this SRN, an X represents a digit 0 through F.

Possible FRUs:

SSA adapter card (100%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).

D6PAA

Description: A high-speed SSA link is running at low speed. This error is
logged when the run_ssa_link_speed cron runs the ssa_speed utility.

Action:

1. Read “Cron Table Entries” on page 313 before you exchange any

FRUs.

2. If the SSA service aids are available, run the Link Speed service aid

(see “Link Speed Service Aid” on page 396) to determine the cause of
the problem.

If the SSA service aids are not available, note the value of PAA in this
SRN, and go to “Finding the Physical Location of a Device” on
page 409.
Then go to “SSA Link Errors” on page 478 to solve the
problem.

Possible FRUs:

External SSA cables
(30%)
.

Internal connections in
the device enclosure
(30%)
(enclosure service
information).

Device (30%) (“Exchanging
Disk Drives” on page 319).

SSA adapter card (10%)
(“Removing and Replacing
an Advanced SerialRAID
Adapter” on page 327).

D8XXX Description: SRNs in this range are used by the SSA enclosure

(subsystem).

Action: Go to the service information for your SSA enclosure.
Note: In this SRN, an X represents a digit 0 through F.

Not applicable.

438

User’s Guide and Maintenance Information

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