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Compex Systems Advanced SerialRAID Adapters SA33-3285-02 User Manual

Page 439

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SRN

Problem

Possible Causes

42524

Description: A fast-write disk drive (or drives) contains unsynchronized
data, but the Fast-Write Cache Option Card cannot be detected. The disk
drive (or drives) is offline.

Action:

v

If the Fast-Write Cache Option Card has been removed, reinstall it, and
test the disk drive subsystem.

v

If the Fast-Write Cache Option card has failed:

1. Ask the customer to disable the Fast-Write option for:

– Each device for which the Fast-Write option is offline

– All other devices that are connected to the failing adapter, and

have the Fast-Write option enabled

For instructions on how to disable the Fast-Write option, see
“Dealing with Fast-Write Problems” on page 218.

2. Exchange the Fast-Write Cache Option Card for a new one.

3. Ask the customer to re-enable the Fast-Write option for the devices

that are attached to the new Fast-Write Cache Option Card.

System configuration problem.

Possible FRUs:

Fast-Write Cache Option
Card (100%)
(“Removing
the Fast-Write Cache Option
Card of an Advanced
SerialRAID Adapter” on
page 332).

Chapter 18. SSA Problem Determination Procedures

419