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Compex Systems Advanced SerialRAID Adapters SA33-3285-02 User Manual

Page 448

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SRN

Problem

Possible Causes

48950

Description: A disk drive has caused an array building operation to fail.

Action:

1. Type

smitty ssaraid

and press Enter.

2. Select List all Defined SSA RAID Arrays.

The hdisk that is causing this problem is listed as exposed or
degraded.

3. Ask the user to make a backup of the data that is on this array.

Some data might not be accessible.

4. Return to the SSA RAID Arrays menu and select List/Identify SSA

Physical Disks.

5. Select List Disks in an SSA RAID Array.

6. Select the failing hdisk.

7. Note the pdisk numbers of the member disk drives of the failed array.

8. Ask the user to delete the array.

9. Return to the SSA RAID Arrays menu and select Change/Show Use

of an SSA Physical Disk.

10. Run diagnostics in System Verification mode to all disk drives that

are listed as rejected (if any are listed).

11. If the diagnostics run successfully, run the Certify service aid (see

“Certify Disk Service Aid” on page 391) to the disk drive that caused
this SRN.

12. Run the Certify service aid (see “Certify Disk Service Aid” on

page 391) to all the disk drives that were members of the failed
array.

13. Run the Certify service aid to all the disk drives that were members

of the failed array.

14. If problems occur on any disk drive, exchange that disk drive for a

new one.

15. Ask the user to recreate the array.

A disk drive has failed during
an array building operation.
Because the failure occurred
before an initial array building
operation had completed, a hot
spare disk drive has not
replaced the failed disk drive.

Possible FRUs:

Device (100%)
(“Exchanging Disk Drives”

on page 319).

428

User’s Guide and Maintenance Information