Videotec ULISSE COMPACT THERMAL - Manual (Page 51)

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13 Troubleshooting
Ask for assistance from skilled personnel if:
• The unit is damaged after being dropped.
• There is noticeable deterioration in performance of the unit.
• The unit does not work properly, even though all the instructions in this handbook have been followed.
PROBLEM POSSIBLE CAUSES AND SOLUTIONS
The device is off and shows no signs of life. Wiring error, blown fuse.
Make sure the connections are correct; check the continuity
of the fuses and if one is blown replace it using the size as
indicated in the table. If blown fuses are a frequent problem,
contact your authorised service centre.
The preset position settings do not correspond to the
shooting area. Loss of absolute position reference point.
Follow the procedure to calibrate the P&T from the keyboard
(see the appropriate handbook), or reset the apparatus by
switching it off and on again.
The monitor does not show the picture taken by the ULISSE
COMPACT THERMAL, but shows an image of the type:
Address : 1
Protocol : MACRO
RS485-1: 38400 N81 RX
RS485-2: 38400 N81 REPEAT
232 : FW UPGRADE ONLY
HW: 000-0001
FW: 0a (Jun 4 2009)
DIP1.1: VIEW CONF. ON
Dip-switch for Display Configuration (DIP1, SW1).
Switch off the pan & tilt, switch down the dip-switch (DIP1,
SW1). Switch-on the unit again.
During start-up the pan & tilt is disabled and the following
type of message is shown:
Address : 1
DE-ICE PROCEDURE
IN PROGRESS...
REMAINING MINUTES:59
Environment temperature is very low.
Wait until the end of the pre-heating procedure. If the air
temperature is too low the ULISSE COMPACT THERMAL will
remain disabled and the following message will be shown:
Address : 1
DE-ICE PROCEDURE
------------------------
SYSTEM BLOCKED
TEMPERATURE TOO LOW
------------------------
Error E1-AUTOPAN WITHOUT LIMITS The two presets used as limits have not been
programmed.
Program the two presets and then update the Autopan
configuration menu ("10.2 Saving the current position (Preset)",
page 44 and "9.6.4.7 Autopan Menu", page 36).
Error E2-WIPER BLOCKED The wiper is either jammed or broken.
Check that the wiper is free to move; if the problem persists,
seek assistance.