beautypg.com

9 support and other resources, A portable images network tool (pint), Glossary index – HP Insight Control User Manual

Page 7

background image

A PSP installation after an X2P migration of Windows 2000 Server to a server with the Emulex
LPe1105-HP 4Gb FC HBA might cause a blue screen on the destination server..................................158

Migration does not start after confirmation. The event log continuously displays Operation Migration waiting
for connection to source .................................................................................................................159
Destination server mouse and keyboard do not work after a Windows migration....................................159

Mouse does not work on the destination server's iLO after a Linux X2P migration..............................160
USB Mouse or Keyboard Drivers Not Loaded After a X2P Windows Migration..................................160
Mouse does not work on the destination ESX virtual machine after a V2V migration..........................161

DNS error appears in the destination server after migration of domain controller....................................161
Drive letters are not the same in the migrated virtual machine guest after migration.................................161
Drives do not appear on the migrated operating system......................................................................161
Mouse and keyboard do not work after migrating a Microsoft Hyper-V virtual machine to a ProLiant
server...........................................................................................................................................161
Static IP address cannot be assigned on the destination server after migration.......................................161
Virtual machine hosts Integrated Components do not install on the destination virtual machine following
migration......................................................................................................................................162
Yellow bang (!) appears on the NIC adapter in Device Manager on the migrated virtual machine............162
Network adapter in the destination ESX virtual machine is not initialized after a V2V migration...............162
Server is unresponsive during PSP installation....................................................................................162

Uninstallation.....................................................................................................................................162

Unable to uninstall an older version of the Insight Server Migration software for ProLiant application.........162
Uninstalling Insight Control using the uninstaller shortcut menu.............................................................162

9 Support and other resources....................................................................163

Contacting HP....................................................................................................................................163

Information to collect before contacting HP........................................................................................163
How to contact HP technical support................................................................................................163
Registering for software technical support and update service..............................................................163
HP authorized resellers...................................................................................................................164
Documentation feedback................................................................................................................164

Related information.............................................................................................................................164

A Portable Images Network Tool (PINT)........................................................165

Migration agents................................................................................................................................165
Deploying server migration Source Agents for PINT.................................................................................165

Glossary..................................................................................................167

Index.......................................................................................................169

Table of Contents

7