Source server identification fails – HP Insight Control User Manual
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NOTE:
This agent does not detect whether the corrective action has been performed. Subsequent attempts
to execute this agent indicate that the corrective action is required. The corrective action only has to be
applied once.
To resolve this issue:
1.
Cancel the migration agent execution.
2.
In the command prompt window, change to the root directory of the Windows disk.
3.
Run the following command: SFC /SCANNOW. This command might take several minutes. For more
information about this command, see
Corrective action is required for some source servers with HP Insight Control remote
management Channel Interface Drivers
The following message might appear during installation:
ATTENTION: Corrective action is required before this server can be migrated.
Some versions of the HP Insight Control remote management Channel Interface Driver cause issues when
Windows 2000 Server performs plug and play for the HP Integrated Lights-Out 2 Advanced (iLO Advanced)
device on the destination server.
The Windows 2000 Plug and Play (PnP) process might result in a system bug check if all of these conditions
are met:
•
The source server is running Windows 2000 Server or Windows 2000 Advanced Server.
•
The source server has the HP Insight Control remote management Channel Interface driver version
1.7.2195.0 or later installed.
•
The destination server has an iLO Advanced device installed.
•
Remedial action was not performed on the source server (normally performed during execution of the
migration agent).
As a precaution, the files used during the PnP process must be removed before performing the migration.
The following files, located by default in the C:\CPQSYSTEM\pnpdrvs directory must be removed:
•
cpqci.dll
•
cpqcidrv.cat
•
cpqcidrv.inf
•
cpqcidrv.sys
Removal of these files does not affect remote management operation on the source server.
To delete the files and continue with the agent execution, select the files, and then click OK. To cancel the
execution of the server migration Source Agent, click Cancel.
The server migration Source Agent determines if the files in the default location must be removed. Files in
non-default locations are not detected. If the files are not detected and removed from the source server before
performing the migration, the destination server might generate a system bug check during the PnP process
for the iLO Advanced device.
If the issue causes a system bug check on the destination server, return the server to a normal state by
performing the following steps:
1.
Boot the destination server in Windows Safe Mode.
2.
Open the Registry Editor.
3.
Delete the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cpqcidrv
.
4.
Reboot the destination server.
Source server identification fails
If the source server identification fails in step 1 of the Migration Wizard:
148
Troubleshooting