HP Insight Control - Manual (Page 156)

Destination VM not powered off on HP integrated Citrix XenServers
During X2V migrations to a destination VM on an HP integrated Citrix XenServer, the VM is not powered
off even when you select the The destination server should be powered off after migration completes
option. You must manually power off the VM after the migration is complete.
Starting a new migration after a current migration is stopped
If a migration is stopped by means other than a cancellation or failure, the application station, source server,
and destination server might not recognize that the migration has stopped. To start a new migration:
1. Restart the migration agent on the source and destination servers.
2. On the application station, close the Migration Wizard.
3. Restart the HP Insight Control application service and the HP Insight Control server migration Web
Service.
4. Reopen the Migration Wizard.
Unrecoverable sector-read errors on the source server hard drive are not supported
and fail a Windows P2P or P2V migration
The following error message might appear if a volume with unrecoverable sector-read errors is migrated:
Server Migration failed. ReadFile failed.
Hard drives automatically take corrective action when they have difficulty reading a sector. These sectors
are marked as “bad sectors” and relocated to one of the sparse sectors in a reserved area of the hard disk.
In these cases, no read error is produced, and the drive continues to function properly. The data is lost and
a read error is propagated to the operating system only if the surface error rate is too high and additional
sparse sectors are not available, or when the sector is completely unreadable from the beginning.
If file system tools are used to detect these failing sectors (for example, chkdsk /p /r), the clusters are marked
as “bad.” However the data cannot usually be recovered. In such cases, the system is not consistent, and
proper migration is not possible.
Insight Control does not support the migration of volumes with unrecoverable bad sectors.
Source agent fails to launch when source server reboots in migration agent mode
If the migration agent fails to launch when the source server reboots in migration agent mode:
1. To return to the original configuration, reboot the source server to Profile 1 Hardware Profile.
2. Remove server migration Source Agent Mode manually.
a.
Right-click My Computer, and then select Properties.
b. Click the Hardware tab, and then select Hardware profiles.
c. Select server migration Source Agent Mode, and then click Delete.
3. Before starting a new migration, verify that all antivirus and firewall software is properly reconfigured
or disabled.
Error during data copy of Linux migration
If an Error during data copy offset=offset srcPos=source sector dstPos=destination
sector amount=number of sectors
error occurs in the source or destination log followed by a I/O
Exception, there could be bad blocks on the source or destination disk.
Insight Control does not support migrations of disks with bad blocks. If the bad block is on the destination
disk, change the destination disk.
Destination server reboots continuously with a blue screen
If your destination server is a BL680c G5 or a BL685c G1 and you choose to automatically install PSP from
the Migration Wizard but the destination server reboots continuously, the issue could be a conflict with the
"HP StorageWorks Tape Drivers for Windows" drivers.
156 Troubleshooting