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Xerox 4635 User Manual

Page 189

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OSS (OPERATING SYSTEM SOFTWARE) MESSAGES

OS9900

System cannot go “ONLINE.”

The ONLINE command was entered, but a fatal error in online
interface prevents it from being processed.

Action

1. Reenter the ONLINE command.
2. If the failure recurs, contact your systems specialist or Xerox

Customer Service.

OS9910

System cannot go “READY.”

A fatal error in the online interface has occurred during power-
up.

Action

1. Repeat the powerup sequence. (Refer to the powering on

and off chapter in your 4635 LPS Operator Guide.)

2. If the failure recurs, contact your systems specialist or Xerox

Customer Service.

OS9920

No system log. Call for service.

The system attempted to update the error log and found none
for the current job while printing.

Action

1. Enter the PROBLEM command to reinitialize the error log.
2. Rerun the job.
3. If the message reappears, contact your systems specialist or

Xerox Service Support Center. (May require reformat and
resysgen.)

OS9950

Memory is too degraded to use. Call for service.

Memory problems are sufficiently severe that there is not enough
memory to run, even in degraded mode.

Action

1. Reboot the system by pressing the Boot button, then

entering B.

2. If the message reappears, contact your systems specialist or

Xerox Service Support Center.

OS9989

Unable to acquire memory for device drivers:

Memory problems are sufficiently severe that there is not enough
memory to load hardware peripheral handler(s).

Action

1. Reboot the system by pressing the Boot button, then

entering B.

2. If the message reappears, contact your systems specialist or

Xerox Service Support Center.

OS9990

Fatal disk error reading device drivers:

A fatal system disk error occurred when executive attempted to
load the indicated hardware peripheral handlers.

Action

1. Reboot the system by pressing the Boot button, then

entering B.

2. If the message reappears, contact your systems specialist or

Xerox Service Support Center.

XEROX 4635 LASER PRINTING SYSTEM MESSAGE GUIDE

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