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Set up email when automatic setup fails – Palm Pre P100EWW User Manual

Page 66

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66

Chapter 5 : Email, text, multimedia, and instant messaging

2

The first time you open Email, do one of the following:

If this is the first email account you set up: The email address you
used for your Palm profile is entered by default. Use that address, or
enter an address for one of your other email accounts. Enter your
password for the account and tap

Sign In

.

If you already set up an account that takes advantage of the Synergy
feature and want to set up another one: Tap

Add An Account

. Enter

your username and password, and tap

Sign In

.

3

Any other time you open Email, open the

application menu

, tap

Preferences & Accounts

, and tap

Add An Account

. Enter your

username and password, and tap

Sign In

.

4

Tap

OK

, and tap

Manual Setup

.

5

Tap

Mail Type

field, tap

POP

to display the list of options, and then

tap

Exchange (EAS)

.

6

Enter info for the incoming and outgoing mail server as needed, based
on the server information you got from your email provider or system
administrator (see BEFORE YOU BEGIN at the beginning of this
procedure). You can enter either the server name or IP address in the

Incoming Mail Server

field.

7

Tap

Sign In

.

8

Tap

Add An Account

to add another account.

Set up email when automatic setup fails

Follow these steps if automatic setup does not work for your email account.

BEFORE YOU BEGIN

Get this info from your email provider or system

administrator:

Account type (POP or IMAP)

Incoming and outgoing mail server names

Incoming mail server username and password

Incoming and outgoing server port numbers

Any SSL requirements for incoming and/or outgoing mail

Any authentication (ESMTP) requirements for outgoing mail

Root folder (IMAP accounts only)

1

If you have already started account setup and the “Unable To Sign In”
message appears, tap

OK

, tap

Manual Setup

, and skip to step 7.

Otherwise, continue with step 2.

2

Open

Email

.