Palm Pre P100EWW - Manual (Page 151)

Chapter 10 : Preferences 151
delete all the apps you installed, because they are automatically
reinstalled on your phone after a full erase (see
Delete an application ).
After either type of full erase, you can sign in to your Palm profile either
on a new webOS phone or the same phone you just erased. Signing in
restores your Palm profile data and information from online accounts,
but not your stored files such as pictures, videos, and music (you must
copy those again to the phone; see
Copy files between your phone and
your computer ). You can also sign in to your Palm profile on a new
phone and restore your data to the new phone.
IMPORTANT If you have a Palm profile from a phone that you no longer use,
you can sign in to your existing profile. All info associated with your profile is
downloaded to your new phone.
Run Quick Tests
If you are troubleshooting your device with a support agent, you can run
Quick Tests to get diagnostic information. If you need more information
after running Quick Tests, you can run one or more Interactive Tests (see
Run Interactive Tests ).
1 Open Device Info .
2 Open the application menu and tap Quick Tests .
3 Work with the support agent to view and report the test results.
Run Interactive Tests
If you are troubleshooting your device with a support agent and need more
information after running Quick Tests (see
Run Quick Tests ), you can run
one or more Interactive Tests.
1 Open Device Info .
2 Open the application menu and tap Interactive Tests .
3 Work with the support agent to run and view results from one or more
tests.
Change default applications
If you have more than one application on your phone that can use to
perform a particular function, you can change the default application to use
for that function.
1 Open Device Info .
2 Open the application menu and tap Default Applications .
3 Tap a data type in Data Types and tap an application.
To override the default application setting when looking for the map location
of an address: Press and hold the
orange key, tap the address, and tap an
application.
Use Certificate Manager
Certificates are digital documents that are used to authenticate and
exchange information on networks. Certificates can be issued for a user, a
device, or a service.
TIP You can also perform a full erase by pressing and holding Sym plus the
orange key plus power .