Palm Pre P100EWW - Manual (Page 173)

Chapter 11 : Troubleshooting 173
My personal and work contact and calendar information is
getting merged into a single view—I’d rather keep them
separate
The Synergy™ feature on your phone displays information from several
sources in a single view, so you can access your info quickly, without having
to remember where you stored it. Even though the information is visible in
one view, the sources of that information are kept separate.
In Calendar, to see events from just one calendar, tap the word All in the
upper-right corner of the screen and pick the account you want to see (see
Change the Calendar display ).
In Contacts, the list view shows all contacts from all accounts. You can,
however, see what data comes from which account by opening the contact
and tapping
Edit . If you want to unlink contacts, see Unlink a contact .
In Email, you can turn off the smart folder for All Inboxes (see Set email
preferences ). Then make the inboxes of your individual accounts favorites so
that they're always easy to see in Account List view (see Add an email folder
as a favorite ).
I started entering a contact’s name in universal search, but I’m
not seeing the person in the results
• You need to enter at least two letters in universal search before contact
matches are returned.
• If the contact is a linked contact, universal search searches on the primary
profile only. Scroll through the contact match results to make sure that
universal search did not return a different match for your contact from the
one you were expecting.
For example, suppose you're searching for your friend Ed Smith’s contact
info. You have three contact entries for Ed that are linked, and the primary
entry happens to be the one listed by Ed’s screen name, ScubaEd. Typing
es is not going to find Ed’s contact; you have to type scu . To correct this,
make the contact listing Ed’s real name the primary contact (see Link a
contact ).
Camera
Here are some tips for taking good pictures with the camera:
• Clean the camera’s lens with a soft, lint-free cloth.
• Take pictures in bright lighting conditions. Low-light images may be
grainy, due to the sensitivity of the camera.
• Hold the phone as still as possible. Try supporting your picture-taking arm
up against your body or a stationary object (such as a wall).
• Keep the subject of the pictures still. Exposure time is longer with lower
light levels, so you may see a blur.
• For best results, verify that you have the brightest light source coming
from behind you, lighting the subject’s face. Avoid taking indoor pictures
with the subject in front of a window or light. If the light is behind the
subject, try moving closer to the subject and enabling the flash.
• Make sure the subject is at least 0.5 meter away from the camera to
ensure good focus.
• If you take a picture when the keyboard is slid out, press Space to
take the picture instead of tapping the onscreen shutter icon.
Transferring information from your computer
I copied files from my computer, but I can’t see or play them on
my phone
When you connect your phone to your computer in USB Drive mode, you
can copy any file onto your phone. However, each media application on
your phone—Photos, Music, and Videos—can display or play files in certain
file formats only. If your media file is in an unsupported format, you can’t use
it on your phone.
For a list of supported photo types, see Photos . For a list of supported music
file types, see Music . For a list of supported video file types, see Videos .