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Recharging problems – Palm TUNGSTEN T2 User Manual

Page 478

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Appendix B

Frequently Asked Questions

464

Recharging problems

I am having problems
accessing my account
(continued).

Some wireless service providers have other requirements
specific to their service. For example, Yahoo! requires you
to set up POP mail forwarding for your Yahoo! account in
order to download e-mail messages to your handheld.
Check with your service provider to see if any provider-
specific requirements exist.

Service provider settings frequently change. If your e-mail
account was working, but you are currently experiencing
problems, check with your service provider to see if any of
the account settings have changed.

I am having difficulty sending
and receiving mail using a
synchronize-only account.

Make sure you have chosen the same settings for the account
on both your handheld and your desktop. For example, if the
account is set up on the handheld to use the POP protocol,
check the HotSync manager on the desktop to make sure that
POP is selected as the protocol for that account.

Problem

Solution

When I connect my handheld
to the cradle/cable, it does not
charge.

Confirm that your handheld is firmly connected to the
cradle/cable.

Confirm that your recharger cable is properly connected to
the back of the cradle/cable’s USB or serial port connector
that plugs into your computer.

Confirm that your recharger is plugged into an AC outlet
that has power.

If you have not used your handheld for a long period, such
as an extended vacation, the battery may not contain
enough charge to power the indicator light. After your
handheld has recharged, the indicator light will function
normally.