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AERCO BMK 2000DF User Manual

Page 111

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Benchmark 1500DF - 2000DF Boilers

CHAPTER 8 – TROUBLESHOOTING GUIDE

OMM-0098_0A

AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913

Page 111 of 196

GF-144

Ph.: 800-526-0288

04/01/2014

TABLE 8-1: BOILER TROUBLESHOOTING – Continued

FAULT INDICATION

PROBABLE CAUSES

CORRECTIVE ACTION

INTERLOCK

OPEN

1.

Interlock jumper not installed or

removed.

2.

Energy Management System

does not have unit enabled.

3.

Device proving switch hooked to

interlocks is not closed.

1.

Check for a jumper properly installed across the interlock terminals

in the I/O box.

2.

If there are two external wires on these terminals check any Energy

Management system to see if they have the units disabled (a jumper

may be temporarily installed to see if the interlock circuit is

functioning).

3.

Check that proving switch for any device hooked to the interlock

circuit is closing and that the device is operational.

LINE VOLTAGE

OUT OF PHASE

1.

Line and Neutral switched in AC

Power Box.

2.

Incorrect power supply

transformer wiring.

1.

Check hot and neutral in AC Power Box to ensure they are not

reversed.

2.

Check transformer wiring, in AC Power Box, against the power box

transformer wiring diagram to ensure it is wired correctly.

LOW GAS

PRESSURE

1.

Incorrect supply gas pressure.

2.

Defective Low Pressure Gas

Switch.

1.

Measure gas pressure upstream of the SSOV Actuator(s) with the

unit firing. For FM gas trains, ensure it is between 6.0” W.C. and
14” W.C.

For DBB gas trains, ensure it is between 6.5" W.C. and

14” W.C.

(see section. 4.3).

2.

Measure gas pressure at the low gas pressure switch. If it is greater

than 4.7” W.C. (for both BMK 1500 and BMK 2000), measure

continuity across the switch and replace if necessary.

LOW WATER

LEVEL

1.

Insufficient water level in system.

2.

Defective water level circuitry.

3.

Defective water level probe.

1.

Check system for sufficient water level.

2.

Test water level circuitry using the Control Box front panel LOW

WATER TEST and RESET buttons. Replace water level circuitry if

it does not respond.

3.

Check continuity of probe end to the shell, change probe if there is

no continuity.

MODBUS

COMMFAULT

Unit not seeing information from

Modbus network.

Check network connections. If fault persists, contact qualified

Service Personnel.

PRG SWTCH CLOSED

DURING IGNITION

1.

A/F Valve rotated open to purge

and did not rotate to ignition

position.

1.

Start the unit. The Air/Fuel Valve should rotate to the purge (open)

position, then back to ignition position (towards closed) during the

ignition cycle. If the valve does not rotate back to the ignition

position, check the Air/Fuel Valve calibration. If calibration is okay,

the problem may be in the Air/Fuel Valve or the Control Box. Refer

fault to qualified service personnel.

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