Metrohm 792 Basic IC - Manual (Page 185)

6 Appendix
792 Basic IC
176
6.4 Warranty and conformity
6.4.1 Warranty
The warranty on our products is limited to defects that are traceable to
material, construction or manufacturing error that occur within 12
months from the day of delivery. In this case, the defects will be recti-
fied in our workshops free of charge. Transport costs are to be paid by
the customer.
For day and night operation, the warranty is limited to 6 months.
Glass breakage in the case of electrodes or other parts is not covered
by the warranty. Checks, which are not a result of material or manufac-
turing faults, are also charged during the warranty period. For parts of
outside manufacture insofar as these constitute an appreciable part of
our instrument, the warranty stipulations of the manufacturer in question
apply.
With the regard to the guarantee of accuracy, the technical specifica-
tions in the instruction manual are authoritative.
Concerning defects in material, construction or design as well as the
absence of guaranteed features, the orderer has no rights or claims ex-
cept those mentioned above.
If damage of the packaging is evident on receipt of a consignment or if
the goods show signs of transport damage after unpacking, the carrier
must be informed immediately and a written damage report demanded.
Lack of an official damage report releases Metrohm from any liability to
pay compensation.
If any instruments and parts have to be returned, the original packaging
should be used if at all possible. This applies above all to instruments,
electrodes, burette cylinders and PTFE pistons. Before embedment in
wood shavings or similar material, the parts must be packed in a dust-
proof package (for instruments, use of a plastic bag is imperative). If
open assemblies are enclosed in the scope of delivery that are sensi-
tive to electromagnetic voltages (e.g. data interfaces etc.) these must
be returned in the associated original protective packaging (e.g. con-
ductive protective bag). (Exception: assemblies with built-in voltage
source belong in a non-conductive protective packaging). For damage,
which arises as a result of non-compliance with these instructions, no
warranty responsibility whatsoever will be accepted by Metrohm.