Rockwell Automation FactoryTalk Report Expert User Guide - Manual (Page 19)

Rockwell Automation Publication RPTEXP-UM001H-EN-P-June 2014 19
Chapter 3
Installing Report Expert
This chapter describes how to install the Report Expert software.
If you are installing Report Expert, you must have the Windows
System Administrator privileges, and your user account must be a
member of the local administrator user group.
IMPORTANT
If you encounter problems during the Report Expert installation and
need to call support, make sure that you have access to the log files
created during installation. These files are named Rockwell - Report
Expert 3.20 Install.log and Rockwell - Report Expert Deployment 3.0.log.
Depending on your installation options, only one of these files may
appear.
The log files are usually located in the \Documents and
Settings\username\Local Settings\Temp folder, where username is
the name of the installing user. However, this location can vary
depending on the value of the %TEMP% environment variable. This file
contains information that can help identify the cause of your installation
problem.
You must have the administrator privileges to perform any of the
following actions.
NOTE
If you are going to perform an upgrade to Report Expert 3.20, you may
want to first rename standard reports if you changed any of the reports
to meet your specific needs. If you do not rename the standard Report
Expert report templates, those reports in your currently installed version
of Report Expert will be removed and replaced by new versions of the
Report Expert report templates.
To install or upgrade Report Expert on the server:
1. Close the SSRS web site, if it is open.
Installing or Upgrading
Report Expert