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ADTRAN Atlas 550 User Manual

Page 261

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Product Support Information

Pre-Sales Inquiries and Applications Support

Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:

Post-Sale Support

Please contact your local distributor first. If your local distributor cannot help, please contact ADTRAN
Technical Support and have the unit serial number available.

Repair and Return

If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordinate with
the Custom and Product Service (CAPS) department to issue an RMA number. For information regarding
equipment currently in house or possible fees associated with repair, contact CAPS directly at the following
number:

Identify the RMA number clearly on the package (below address), and return to the following address:

ADTRAN Customer and Product Service
6767 Old Madison Pike
Building #6 Suite 690
Huntsville, Alabama 35807

RMA # _____________

Applications Engineering (800) 615-1176

Sales

(800) 827-0807

Technical Support

(888) 4ADTRAN

CAPS Department

(256) 963-8722