Samsung SCH-S960RWBTFN - Manual (Page 471)

Section 13: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”)
warrants that SAMSUNG’s handsets and accessories (“Products”)
are free from defects in material and workmanship under normal use
and service for the period commencing upon the date of purchase by
the first consumer purchaser and continuing for the following
specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories 1 Year
What is not covered?
This Limited Warranty is conditioned upon proper use of the Product.
This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abnormal use, abnormal conditions,
improper storage, exposure to liquid, moisture, dampness, sand or
dirt, neglect, or unusual physical, electrical or electromechanical
stress; (b) scratches, dents and cosmetic damage, unless caused by
SAMSUNG; (c) defects or damage resulting from excessive force or
use of a metallic object when pressing on a touch screen;
(d) equipment that has the serial number or the enhancement data
code removed, defaced, damaged, altered or made illegible;
Warranty Information 466