HP StoreOnce Backup - Manual (Page 5)

Monitoring switches..............................................................................................................132
Monitoring the storage .........................................................................................................133
Drives (enclosure)..................................................................................................................134
11 Remote Support....................................................................................136
Remote Support page...........................................................................................................136
Configuring and modifying remote support..............................................................................137
Customer Information page....................................................................................................138
Entering and modifying customer information......................................................................138
Server page.........................................................................................................................139
Entering and modifying entitlement information for the servers...............................................139
Storage page.......................................................................................................................140
Entering and modifying entitlement information for storage expansions...................................140
Switch page.........................................................................................................................141
Entering and modifying entitlement information for switches...................................................142
Status page.........................................................................................................................143
12 Access and Device Configuration............................................................144
Device Configuration page....................................................................................................144
User Management................................................................................................................144
To add a user (Admin only)...............................................................................................145
To add a group (Admin only)............................................................................................146
To modify a user..............................................................................................................147
To delete a user or group (Admin only)...............................................................................148
Email..................................................................................................................................148
Test email.......................................................................................................................149
Events (Email)..................................................................................................................149
To manage email notifications...........................................................................................150
Support Ticket......................................................................................................................150
Data collection................................................................................................................151
Collect Data...............................................................................................................152
Download data collection............................................................................................153
Delete data collection..................................................................................................153
13 Events..................................................................................................154
To delete events from the log..................................................................................................154
14 Configuration save and restore process....................................................156
Configuration file..................................................................................................................156
When should a configuration file be generated?..................................................................156
Contents of the configuration text file ......................................................................................156
Settings restored after automatic recovery ...............................................................................158
Performing a configuration save .............................................................................................159
Prerequisites for a configuration restore ...................................................................................159
Restoring from the configuration zip file...................................................................................159
Performing a full configuration restore on a StoreOnce Backup system..........................................160
Deleting configuration files from an appliance..........................................................................160
15 Storage management............................................................................161
RAID configuration...............................................................................................................161
Identifying a leftover disk.......................................................................................................161
Identifying a failed disk.........................................................................................................162
Replacing a hot plug disk in a 6500 disk enclosure..................................................................163
Important Safety information..............................................................................................163
To install the drives...........................................................................................................163
Replacing a hot-plug hard disk in a 12–disk array (HP B6200)...................................................166
If several disks fail................................................................................................................167
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