Many of the topics in this section require access to the StoreOnce Command Line Interface (CLI).
They cannot be executed from the GUI. There is a separate StoreOnce CLI Reference Guide, which
you should use for more detailed information. However, a brief summary of how to access the
StoreOnce CLI is also included in this guide.

The user access is the same as the GUI, with the same roles. The Admin user has access to all
available CLI commands. The Operator user can view status and configurations but is not able to
make configuration changes.

To access the CLI

The StoreOnce CLI can be accessed:

•

Remotely: using a ssh session to the Active Management Console (ssh client applications,
such as PuTTY, are freely available from the internet).

ssh @

where the is the Cluster Management

IP address found on the StoreOnce page.

•

If necessary, by a physical direct connection: connect a keyboard (USB or PS2, if available)
and VGA console to the appropriate ports on the rear of the StoreOnce Backup system.
Connect to the node that is running the Active Management Console. There is a blue beacon
LED on the front of the node, which will be on if that node is running the Active Management
Console.

NOTE:

When accessing the CLI directly, ignore any Linux dump logs. Press Enter to display

the CLI login prompt.

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Basic troubleshooting