Customer self repair – HP StoreOnce Backup User Manual

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Customer self repair

HP customer self repair (CSR) programs allow you to repair your HP product. If a CSR part needs
replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair
can be accomplished by CSR.

For more information about CSR, contact your local service provider, or see the CSR website:

http://www.hp.com/go/selfrepair

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