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Entering and modifying customer information, Customer information page – HP StoreOnce Backup User Manual

Page 138

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Customer Information page

This page displays the complete contact information of who should be contacted when Remote
Support indicates that a support case is needed.

Entering and modifying customer information

1.

Click Modify on the Customer Information page.

2.

Enter or edit the contact information. The required fields are indicated with a red asterisk and
red field outline.

3.

Use the Support From drop down box to select who will provide the support: HP Direct or HP
Partner.

If you select HP Direct, enter the HP Passport ID in the appropriate field. If you select HP
Partner, enter the Partner ID in the appropriate field.

4.

Click OK.

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Remote Support