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Hp insight remote support, Hp insight online direct connect – HP Unified Extensible Firmware Interface User Manual

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Table 4 Document conventions (continued)

Element

Convention

Bold text

Keys that are pressed

Text typed into a GUI element, such as a box

GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes

Text emphasis

Italic text

Monospace

text

File and directory names

System output

Code

Commands, their arguments, and argument values

Monospace, italic

text

Code variables

Command variables

Emphasized monospace text

Monospace, bold

text

WARNING!

Indicates that failure to follow directions could result in bodily harm or death.

CAUTION:

Indicates that failure to follow directions could result in damage to equipment or data.

IMPORTANT:

Provides clarifying information or specific instructions.

NOTE:

Provides additional information.

TIP:

Provides helpful hints and shortcuts.

HP Insight Remote Support

HP strongly recommends that you register your device for remote support to enable enhanced
delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP
Insight Remote Support supplements your monitoring continuously to ensure maximum system
availability by providing intelligent event diagnosis, and automatic, secure submission of hardware
event notifications to HP, which will initiate a fast and accurate resolution, based on your product’s
service level. Notifications can be sent to your authorized HP Channel Partner for onsite service,
if configured and available in your country.

For more information, see HP Insight Remote Support and Insight Online Setup Guide for ProLiant
Servers and BladeSystem c-Class Enclosures
on the HP website (

http://www.hp.com/go/enterprise/

docs

). HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or

HP contractual support agreement.

HP Insight Online direct connect

When you use the embedded Remote Support functionality with an HP ProLiant Gen8 or Gen9
server or HP BladeSystem c-Class enclosure, you can register a server or enclosure to communicate
directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized
Hosting Device in your local environment. HP Insight Online will be your primary interface for
remote support information.

The Insight Online direct connect configuration is available in iLO 4 1.40 and later, Intelligent
Provisioning 1.60 and later, and Onboard Administrator 4.11 and later.

HP Insight Remote Support

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