HP XP P9500 Storage - Manual (Page 168)

The Error Detail window is explained in the following table.
Description Items
Location where the error occurred. If an error relating to a volume occurred,
the LDKC number, CU number, and LDEV number (volume number) are shown. Location
Provides the full text of the error message. For details about the solution, see
HP P9000 Remote Web Console Messages. Error Message
Closes the Error Detail window. Close
Data Retention troubleshooting instructions
The following table provides troubleshooting instructions for using Data Retention.
Probable Causes and Solutions Problems
If volumes are combined into a LUSE volume, the volume list shows only the
top LDEV of the combined volumes. To view all the volumes combined into a
LUSE volume, right-click the volume and then select Volume Detail. You cannot find some volumes in the
list of the Data Retention window.
You have been making changes in the Data Retention window, but the changes
have not been applied to the storage system. Apply the changes first, and
then perform the extension lock operation. The Disable/ Enable or the
Enable/Disable button on the Data
Retention window is unavailable.
You can find the changes by:
Nothing happens when you click the
button.
•
scrolling the current list up and down.
• selecting another CU from the tree and then scrolling the list up and down.
Open-systems hosts cannot read from
or write to a volume. •
The volume is protected by the read-only attribute. Write failure is reported
as an error message.
• The volume is protected by the Protect attribute. Read (or write) failure is
reported as an error message.
Mainframe hosts cannot read from or
write to a volume. •
The volume is protected by the read-only attribute. Write failure is reported
as a Write Inhibit condition.
•
The volume is protected by the Protect attribute. Read (or write) failure is
reported as a cc=3 condition.
The number of days in the Retention Term is calculated based on the operating
time of the storage system. Therefore, the number of days in the Retention
Term may not decrease. The number of days in the Retention
Term does not decrease
168 Troubleshooting