Lincoln Electric IM8002 POWER WAVE MANAGER User Manual
Page 106

Appendix A. Troubleshooting
Cannot Connect to a Power Source
A.2
Power Wave® Manager User Manual
IM8002
Procedure
Details
6.
On the Connect tab, choose I do not know
the IP address of the welder.
7.
Click the Refresh List button.
Only one IP address should appear.
8.
Select the welder and click Connect.
TIP |
When you select the power source, the green
status light on the machine should begin to blink.
The system automatically takes you to the System
status section in Power Wave® Manager.
9.
Click Connection in the navigation tree.
10.
Select the welder and click Configure.
11.
Edit the Ethernet settings to those provided
by your IT department.
See page 4.3 for more details on the settings
available.
12.
Click OK.
The Welding Power Source resets and accepts its new
network settings.
13.
Unplug the Ethernet cable from the Welding
Power Source.
14.
Reconnect the Welding Power Source to the
plant network again.
The new settings should take effect.
Ethernet Settings Seem Valid but Still Cannot Connect
If you have checked the Ethernet settings, and they are valid, use the following information to verify
communications and physical connections:
Check the physical network connections to the computer and the power source. Check for a
solid green or yellow light near each Ethernet jack. If you see a light, the physical connections
are probably not the issue.
Cycle the power to the Welding Power Source (off then back on). The power source could still
have a residual network connection in its memory under some circumstances.
If you continue to have trouble connecting, verify the following:
Do you have multiple Ethernet adapters enabled? This could cause issues. Verify that the
Ethernet communications are going through a single adapter. To do this, temporarily disable
any additional adapters.
If you are using an Ethernet cable connection, try to temporarily disable any wireless
communication on the computer. This could help the computer to directly connect to the
Welding Power Source through the cable without interference.
If the computer is running some type of security software or firewall, this may block the IP
address of the Welding Power Source. Check with your local IT department.