Extron Electronics HDXP Plus Series User Guide - Manual (Page 88)

HDXP Plus Series Switchers • Matrix Software 82
2. Start the Matrix Switcher Control Program and connect to the HDXP switcher (see
steps 1 through 4 under
Using the Software on page 70 for the procedure).
NOTE: The Ethernet connection is much faster than the RS-232 or RS-422
connection. Extron recommends using the Ethernet connection rather than the
serial port for firmware uploads.
3. From the Tools menu, select Update Firmware... . The Select files to Upload to
Extron Server window opens.
4. Navigate to the folder where you saved the firmware file. Select the file.
Figure 81. Select Files to Upload to Extron Server Window with Firmware
File Selected
NOTES:
• Valid firmware files must have the file extension .S19. Any other file extension
is not a firmware upgrade.
• The original factory-installed firmware is permanently available on the HDXP
switcher. If the attempted firmware upload fails for any reason, the switcher
reverts to the factory-installed firmware.
5. Click Open . A confirmation prompt window opens, reminding you that loading the
selected .S19 file will reprogram the device firmware.
6. Click OK to continue with the upload. A status
window, which shows the progress of the upload,
appears. The firmware upload to the HDXP
switcher may take a few minutes.
7. When the upload is complete, another prompt window appears, informing you that
the new firmware upgrade will cause the HDXP to reset, which will terminate the
connection with your computer and close the control software. Click
OK .
If you want to continue using the Matrix Switcher Control Program, you must restart it.