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Updating the firmware – Extron Electronics HDXP Plus Series User Guide User Manual

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HDXP Plus Series Switchers • Matrix Software

81

3.

Press the key on the keyboard or click in another field to exit the e-mail
addressee field.

4.

Use the check boxes associated with each addressee to select the options about
which the addressee will be e-mailed: missing inputs or power supply.

5.

When you select either a radio button or a check box for an addressee, the floating
box that contains the input numbers is displayed on the Input Settings/Options
screen. Select the inputs that need monitoring by clicking on their numbers in this
box. Selected input numbers are displayed in white on a blue field. To deselect an
input number, click on it again.

Figure 80.

Selecting Inputs to Monitor

6.

Use the round radio buttons associated with each addressee to select whether the
addressee will be e-mailed about failures, fixes, both, or not be notified. The

None

radio button is useful for temporarily removing personnel from the e-mail list when
they are unavailable, such as traveling or on vacation.

7.

If desired, click the

Send test E-mail button to test the e-mail function.

8.

Click the

Take button to make the e-mail address changes take effect.

Updating the Firmware

The firmware upgrade utility provides a way to replace the firmware that is coded on
the HDXP control board without needing to take the switcher out of service, open its
enclosure, and replace the firmware chip.
Update the HDXP firmware as follows:

NOTE: The update firmware utility is for replacing the firmware that controls all

switcher operation. This is

not the page to insert your own HTML pages (see

Uploading HTML Files

on page 83 to insert custom HTML pages).

1.

Visit the Extron website,

www.extron.com

and download the latest firmware file to

your computer.

a.

On the Extron web page, select the

Download

tab.

b.

On the Download Center page, click the

Firmware

link on the left

sidebar menu or the Firmware icon (shown at right).

c.

Scroll to locate the name of your HDXP switcher and click its

Download

link.

d.

On the next screen, fill in the required information, then click the

Download

HDXPplusFWnxn.exe

button.

e.

On the Open File - Security Warning window, click

Save

.

f.

On the Save As window, browse to the folder where you want to save the
firmware file, and click

Save

. The firmware installation file is placed on your hard

drive.