Documentation feedback, Requesting technical support, Self-help online tools and resources – Juniper Networks MX480 User Manual
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Table 2: Text and Syntax Conventions (continued)
Examples
Description
Convention
J-Web GUI Conventions
•
In the Logical Interfaces box, select
All Interfaces
.
•
To cancel the configuration, click
Cancel
.
Represents J-Web graphical user
interface (GUI) items you click or select.
Bold text like this
In the configuration editor hierarchy,
select Protocols>Ospf.
Separates levels in a hierarchy of J-Web
selections.
> (bold right angle bracket)
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can
improve the documentation. You can send your comments to
, or fill out the documentation feedback form at
. If you are using e-mail, be sure to include
the following information with your comments:
•
Document or topic name
•
URL or page number
•
Software release version (if applicable)
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
•
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
.
•
Product warranties—For product warranty information, visit
.
•
JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
xxiii
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