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Labels – Juniper Networks SRX 210 User Manual

Page 164

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NOTE:

Do not return the device or any component to Juniper Networks unless

you have first obtained an RMA number. Juniper Networks reserves the right
to refuse shipments that do not have an RMA. Refused shipments are returned
to the customer via collect freight.

For more information about return and repair policies, see the customer support Web
page at

http://www.juniper.net/support/guidelines.html

.

For product problems or technical support issues, open a support case using the Case
Manager link at

http://www.juniper.net/support/

or call 1-888-314-JTAC (within the United

States) or 1-408-745-9500 (outside the United States).

Related

Documentation

Locating an SRX210 Services Gateway Component Serial Number and Agency Labels
on page 148

Information You Might Need to Supply to Juniper Networks Technical Assistance Center
on page 150

Packing the SRX210 Services Gateway and Components for Shipment on page 151

Contacting Customer Support on page 150

Locating an SRX210 Services Gateway Component Serial Number and Agency Labels

This topic includes the following sections:

Listing the SRX210 Services Gateway and Component Details with the CLI on page 148

SRX210 Services Gateway Chassis Serial Number and Agency Labels on page 149

SRX210 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 149

Listing the SRX210 Services Gateway and Component Details with the CLI

Before contacting Juniper Networks to request an RMA, you must find the serial number
on the SRX210 Services Gateway or component.

To list all of the SRX210 Services Gateway components and their serial numbers, enter
the following command-line interface (CLI) command:

user@host> show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description

Chassis SRX210b

Routing Engine REV X0 750-021778 000000PS2627 RE-SRX210-LOWMEM

FPC 0 FPC

PIC 0 2x GE, 6x FE, 1x 3G

Copyright © 2013, Juniper Networks, Inc.

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SRX210 Services Gateway Hardware Guide