FUJITSU ServerView Resource Orchestrator Cloud Edition V3.1.0 - Manual (Page 35)

The table below explains the buttons at the top right of the Alert list window.
Button Description
Comments The Comment dialog box will be displayed.
Adds a comment on an alert selected from the Alert list.
Allows a history of past comments to be viewed.
In addition, changes the status of an alert to resolve in accordance with the addition of the
comment.
Print Outputs an image of the Alert list.
The table below explains the tab at the bottom of the Alert list window.
Tab Description
Details Displays detailed information on an alert selected from the Alert list.
The background of the attributes specified as the alert conditions will be displayed in yellow.
Refer to "E.2.2 Customizing Threshold Values" in the "Setup Guide CE" for information on
setting conditions.
4.4.3 Alert Resolve
When an alert occurs, an alert icon ( ) will be displayed at the top left of the charts. When the alert has been changed to resolve all of
the alerts for the chart, the alert icon displayed at the top left of the charts will disappear.
The procedure for changing a displayed alert to resolve the alert is shown below.
1. Click the Alert button. Alternatively, use the method explained in " 4.4.2 Alert List (for Each Chart) " to display the Alert list window.
2. Select the alert to be changed to resolve and click the Comments button.
The Comment dialog box will be displayed.
3. Enter a comment in the "Add Comment" column and then click the Resolve Alert button.
The comment entered in the "Comment history" column will be displayed.
4. Click the Close button and close the Comment dialog box.
When the alert is changed to "Resolve alert, a check mark ( ) will be added to the "Status" column of the list.
Note
- If the window display does not change even if the alert has been changed to "resolve alert", click the Refresh button.
- The Alert list for each chart will only display unresolved alerts, and will not display alerts that have been resolved.
Information
The following procedure can be used to return an alert that was changed to resolve back to having alert status once again:
1. Select the resolving alert and then open the Comment dialog box.
2. Enter a comment, click the Reopen Alert button, and then close the dialog box.
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