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Hitachi TAGMASTORE MK-90RD011-25 User Manual

Page 363

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Hitachi Command Control Interface (CCI) User and Reference Guide

345

Error Code

Error Message

Condition

Recommended Action

Value

EX_INVCMD

Invalid RAID

command

Detected a contradiction for a

command.

Call the Hitachi Data Systems Support Center.

240

EX_ENOGRP No such group

The designated device or group

name does not exist in the

configuration file, or the network

address for remote communication

does not exist.

Verify the device or group name and add it to the

configuration file of the remote and local hosts.

239

EX_UNWCOD Unknown function

code

Detected a contradiction for a

command.

Call the Hitachi Data Systems Support Center.

238

EX_CMDIOE

Control command

I/O error

A read/write to the command device

failed with an I/O error.

Refer to the host syslog file, and investigate the

cause of the error. If the problem persists, call the

Hitachi Data Systems Support Center.

237

EX_CMDRJE

An order to the

control/command

device was rejected

The request to the command device

failed or was rejected.

Note: This error code is sometimes

caused by the operating system and

reported as EX_CMDIOE instead of

EX_CMDRJE (see next row).

Verify Hitachi TrueCopy/ShadowImage functions

are installed.

Verify ports (RCP, LCP, etc.) are set.

Verify CU paths have been established.

Verify that the target volume is available.
CCI displays “SSB” in the output of the

commands so a service representative can

identify the cause of EX_CMDRJE ( except for

Tru64, DYNIX).
Example:

# paircreate -g G1 -f never -vl -nocopy

paircreate: [EX_CMDRJE] An order to the

control/command device was rejected

Refer to the command log

(/HORCM/log10/horcc_u1-1.log) for

details.

It was rejected due to SKEY=0x05,

ASC=0x26, SSB=0xB9BF,0xB9C7 on

Serial#(63502).

221

EX_CMDIOE Control

command

I/O error or rejected

A read/write to the command device

failed with an I/O error or was

rejected.

Refer to the host syslog file, and investigate the

cause of the error. If the cause is “Illegal Request

(0x05)” Sense Key, please confirm the following

items. If the problem persists, call the Hitachi

Data Systems Support Center.
Verify Hitachi TrueCopy/ShadowImage functions

are installed.

Verify ports (RCP, LCP, etc.) are set.

Verify CU paths have been established.

Verify that the target volume is available

237

EX_ENQVOL Unmatched

volume

status within the

group

The volume attribute or the fence

level within a group is not identical.

Confirm status using the pairdisplay command.

Make sure all volumes in the group have the

same fence level and volume attributes.

236

EX_EVOLCE Pair

Volume

combination error

Combination of a volume is

unsuitable between the remote and

local host.

Confirm volume status using the pairdisplay

command, and change the combination of

volumes properly.

235

EX_EWSUSE Pair suspended at

WAIT state

Detected a suspended status

(PSUE) for the paired volume,

before it made it to the designated

status.

Please issue the pairresync command manually

to the identified failed paired volume to try to

recover it. If the trouble persists, call the Hitachi

Data Systems Support Center.

234