Dell PowerVault DP600 - Manual (Page 151)

Troubleshooting Your System
151
If the problem is resolved, replace the serial device. See "Getting Help" on
page 185.
If the problem persists, see "Getting Help" on page 185.
Troubleshooting a USB Device
Problem
• System message indicates a problem with a USB device.
• Device connected to a USB port is not operating properly.
Action
1 Enter the System Setup program, and ensure that the USB ports are
enabled. See "Using the System Setup Program" on page 47.
2 Turn off the system and any USB devices.
3 Disconnect the USB devices, and connect the malfunctioning device to
the other USB connector.
4 Turn on the system and the reconnected device.
If the problem is resolved, the USB connector might be defective. See
"Getting Help" on page 185.
5 If possible, swap the interface cable with a working cable.
If the problem is resolved, replace the interface cable. See "Getting Help"
on page 185.
6 Turn off the system and the USB device, and swap the device with a
comparable device.
7 Turn on the system and the USB device.
If the problem is resolved, replace the USB device. See "Getting Help" on
page 185.
If the problem persists, see "Getting Help" on page 185.
book.book Page 151 Monday, September 14, 2009 1:53 PM