Dell PowerVault DP600 - Manual (Page 158)

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Troubleshooting Your System
Troubleshooting System Memory
Problem
• Faulty memory module.
• Faulty system board.
• Front-panel status LCD indicates a problem with system memory.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1 Run the appropriate online diagnostic test. See "Using Server
Administrator Diagnostics" on page 173.
2 Turn on the system and attached peripherals.
If an error message does not appear, continue to the next step.
If an error messages appears, go to step 13.
3 Enter the System Setup program and check the system memory setting.
See "Using the System Setup Program" on page 47.
If the amount of memory installed matches the system memory setting, go
to step 13.
4 Remove the bezel. See "Removing the Bezel" on page 64.
5 Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
6 Open the system. See "Opening the System" on page 67.
7 Remove the memory cooling shroud. See "Removing the Cooling
Shroud" on page 103.
NOTICE:
Never remove the memory cooling shroud without first powering down
the system. Overheating of the system can develop quickly resulting in a shutdown
of the system and the loss of data.
book.book Page 158 Monday, September 14, 2009 1:53 PM