Calling the hp support center – HP XP7 Storage User Manual
Page 296
Table 120 SSB codes that are returned by raidcom add pfc_wwn command
raidcom add pfc_wwn
Description
Error code
Executing/
Async
Error message
SSB2
SSB1
Performance Control is being used by Remote Web Console.
B9D0
B9D4
Executing
CMDRJE
The specified WWN does not exist.
B9D2
B9D4
Executing
CMDRJE
Performance Control program product is not installed.
B9D4
B9D4
Executing
CMDRJE
The specified PFC name has already existed.
B9D7
B9D4
Executing
CMDRJE
Table 121 SSB codes that are returned by raidcom delete pfc_wwn command
raidcom delete pfc_wwn
Description
Error code
Executing/
Async
Error message
SSB2
SSB1
Performance Control is being used by Remote Web Console.
B9D0
B9D4
Executing
CMDRJE
The configuration WWN or nickname does not exist.
B9D2
B9D4
Executing
CMDRJE
Performance Control program product is not installed.
B9D4
B9D4
Executing
CMDRJE
Table 122 SSB codes that are returned by raidcom modify pfc_wwn command
raidcom modify pfc_wwn
Description
Error code
Executing/
Async
Error message
SSB2
SSB1
Performance Control is being used by Remote Web Console.
B9D0
B9D4
Executing
CMDRJE
The number of WWNs exceeds the maximum that can be set
in the system.
B9D1
B9D4
Executing
CMDRJE
Performance Control program product is not installed.
B9D4
B9D4
Executing
CMDRJE
The number of WWNs exceeds the maximum that can be set
to the port.
B9D5
B9D4
Executing
CMDRJE
Calling the HP Support Center
If you need to contact the HP Technical Support, please provide as much information about the
problem as possible, including:
•
The circumstances surrounding the error or failure.
•
The exact content of any error messages displayed on the host systems.
•
The exact content of any error messages displayed by Remote Web Console.
•
The Remote Web Console configuration information (use the Dump Tool).
•
The data in the RAID Manager error log file and trace data (all files in the HORCM_LOG
directory).
•
The service information messages (SIMs), including reference codes and severity levels,
displayed by Remote Web Console.
The HP customer support staff is available 24 hours a day, seven days a week. If you need technical
support, log on to the HP Portal for contact information:
296 Troubleshooting