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7 troubleshooting – HP EVA P6000 Storage User Manual

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Requirements...................................................................................................................159
HBA configuration............................................................................................................160
Risks..............................................................................................................................160
Limitations.......................................................................................................................160

Linux (Itanium) configuration...................................................................................................160

Requirements...................................................................................................................160
HBA configuration............................................................................................................161
Risks..............................................................................................................................161
Limitations.......................................................................................................................161

IBM AIX configuration...........................................................................................................162

Requirements...................................................................................................................162
HBA configuration............................................................................................................162
Risks..............................................................................................................................162
Limitations.......................................................................................................................162

VMware configuration...........................................................................................................163

Requirements...................................................................................................................163
HBA configuration............................................................................................................163
Risks..............................................................................................................................163
Limitations.......................................................................................................................164

Mac OS configuration...........................................................................................................164
Failure scenarios...................................................................................................................164

HP-UX.............................................................................................................................164
Windows Servers.............................................................................................................165
Oracle Solaris.................................................................................................................165
OpenVMS......................................................................................................................165
Linux..............................................................................................................................166
IBM AIX..........................................................................................................................167
VMware.........................................................................................................................167
Mac OS.........................................................................................................................168

7 Troubleshooting......................................................................................169

If the disk enclosure does not initialize.....................................................................................169
Diagnostic steps...................................................................................................................169

Is the enclosure front fault LED amber?................................................................................169
Is the enclosure rear fault LED amber?.................................................................................169
Is the power on/standby button LED amber?.......................................................................170
Is the power supply LED amber?........................................................................................170
Is the I/O module fault LED amber?....................................................................................170
Is the fan LED amber?.......................................................................................................171

Effects of a disk drive failure...................................................................................................171

Compromised fault tolerance.............................................................................................171

Factors to consider before replacing disk drives........................................................................171
Automatic data recovery (rebuild)...........................................................................................172

Time required for a rebuild................................................................................................172
Failure of another drive during rebuild................................................................................173
Handling disk drive failures...............................................................................................173

iSCSI module diagnostics and troubleshooting..........................................................................173

iSCSI and iSCSI/FCoE diagnostics.....................................................................................173

Locate the iSCSI or iSCSI/FCoE module.........................................................................174
iSCSI or iSCSI/FCoE module's log data.........................................................................175
iSCSI or iSCSI/FCoE module statistics............................................................................175
Troubleshoot using HP P6000 Command View................................................................175

Issues and solutions..........................................................................................................175

Issue: HP P6000 Command View does not discover the iSCSI or iSCSI/FCoE modules.........175
Issue: Initiator cannot login to iSCSI or iSCSI/FCoE module target.....................................176

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