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1 rhel and sles installations – HP Insight Control Software for Linux User Manual

Page 229

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Corrective Actions

Cause/Symptom

/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi/asm/ioctls.ph
line 5.
Compilation failed in require at

/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi/bits/ioctls.ph
line 8.
Compilation failed in require at

/usr/lib/perl5/vendor_perl/5.10.0/i586-linux-thread-multi/sys/ioctl.ph
line 8.
Compilation failed in require at
/opt/hptc/sbin/nrg line 132.

25.15 Troubleshooting OS installation and image deployment problems

This section contains troubleshooting topics that apply to OS installations on managed systems
and capturing and deploying Linux images:

“RHEL and SLES installations” (page 229)

“Custom OS installations” (page 231)

“Capturing Linux images” (page 231)

“Deploying Linux images” (page 232)

25.15.1 RHEL and SLES installations

The following table describes possible causes of problems with OS installation tasks and provides
actions to correct them.

Corrective actions

Cause/Symptom

Verify the

remote repository

is online and accessible from

the target server.

The remote repository was offline or is not accessible.
(Remote repository items only)

Log into the target managed system through the remote
console and complete the installation.

Incomplete installation (Interactive installation only)

Select an OS version that is compatible with the server
hardware architecture.

The selected OS is incompatible with the server hardware.

Verify that an appropriate SPP or PSP exists in the Insight
Control for Linux repository and that it is associated with
the correct OS versions.

No PSP applicable to this OS and version was present in
the Insight Control for Linux repository.

Correct the kernel append line and rerun the tool.

The optional kernel append line syntax was incorrect.

Verify that the OS exists in the Insight Control for Linux
repository.

The selected OS has been deleted from the Insight Control
for Linux repository.

Perform the following actions:

The proper files were not copied from the installation media
into the appropriate /opt/repository/os
subdirectories.

Copy the proper OS files into the appropriate /opt/
repository

subdirectories.

Verify that the correct subdirectories were created in
the appropriate /opt/repository subdirectory, if
required (SLES only, CD1, CD2, DVD, and so on).

Correct the installation configuration file and copy it to the
appropriate /opt/repository subdirectory.

The user-edited installation configuration file was invalid.
(RHEL Kickstart and SLES AutoYaST installation only)

For the corrective action, see

Section 25.20 (page 237)

The target server has lost association with its management
processor.

Ensure that older operating systems were added manually
to the /opt/mx/icle/SupportMatrix.xml file.

Can no longer install older OS after upgrade

25.15 Troubleshooting OS installation and image deployment problems 229