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HP Insight Control Software for Linux User Manual

Page 225

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These messages can occur if metrics collection cannot be completed in a reasonable time; examine the
/opt/hptc/nagios/etc/nagios.cfg

file for the value of the service_check_timeout

parameter.

The default works best for configurations with fewer than 256 managed systems.

Increase the value of the service_check_timeout parameter to solve the problem for configurations
with more managed systems.

Also, run the following command to verify that the supermond service is running on the CMS:

# /etc/init.d/supermond status

Loss or time-outs of this service can cause per-managed system warnings for nodeinfo, load average
and system free space.

A non-timeout warning or critical message indicates some monitored managed systems are not
responding; this is normal if the managed systems are down or otherwise disabled.

Service: Syslog Alert Monitor

Status Information: Status of consolidated.log syslog monitoring

Reports the number of new records processed in the /hptc_cluster/adm/logs/consolidated.log
file.

A warning or critical message occurs when there is insufficient time to process a huge volume of messages
before the Nagios service_check_timeout period expires.

Nagios examines the recent incoming consolidated log messages and issues a warning or critical
message if the incoming rate since last interval exceeds a configured number of records. The default
values are 2 for warnings and 20 for critical. See /opt/hptc/nagios/libexec/
check_syslogalerts

for details.

No specific action is required unless the service times out. In that case, an excessive number of syslog
messages is collected across the system; this is more than the plug-in can process in the
service_check_timeout

period. See the /opt/hptc/nagios/etc/nagios.cfg file for the

value of the service_check_timeout parameter.

To solve the problem, run the following command on the system reporting the error:

# /opt/hptc/nagios/libexec/check_syslogalerts –domain node:nagios_monitor –nsca

Otherwise, wait for the nightly log to roll over.

Service: Syslog Alerts

Status Information: Node Syslog alerts information

Reports the number of alerts in a specified period of time and allows you to access the most recent log.

A warning or critical message indicates that one or more rules defined in the /opt/hptc/nagios/
etc/syslogAlertRules

file matches the specified system's consolidated log file.

Take the appropriate action based on the message.

Service: System Event Log

Status Information: Node Syslog alerts information

A warning or critical message indicates that one or more rules defined in the /opt/hptc/nagios/
etc/selRules

file matches the specified system's firmware System Event Log.

Take the appropriate action based on the System Event Log message.

Service: System Free Space

Status Information: Node / and /var free space

This entry typically displays the status of the /, /var, and /hptc_cluster file systems on the system.

A warning or critical message indicates that the thresholds for the specific managed system were
exceeded.

Clean up disk space.

25.14.6 A check_nrpe error occurs during management agents installation

When the gather_all_data script is running, a check_nrpe error like the following is reported:

check_nrpe error: Connection refused by host => server

25.14 Nagios Troubleshooting 225