Interpreting system alerts – HP 9000 rp5400 Servers User Manual
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Problem Analysis
1.
Find the Source value. In this example, it is SOURCE: 1=processor.
Use the Processor row of the Error Chassis Log-to-FRU Decoder table.
2.
The Source Detail, the Source ID, and the Problem Detail values are all not applicable for
the Processor row of the table.
3.
The FRU column of the table identifies the FRU as a failing processor.
4.
The Action column of the table instructs us to use the Info Menu and PR command of the
BCH Main Menu to identify the failing processor.
Here is the output of Step 4 in our example:
Main Menu: Enter command or menu > in
---- Information Menu ----------------------------------------------
Command Description
------- -----------
ALL Display all system information
BootINfo Display boot-related information
CAche Display cache information
ChipRevisions Display revisions of major VLSI
COprocessor Display coprocessor information
FRU Display FRU information
FwrVersion Display firmware version
IO Display I/O interface information
LanAddress Display Core LAN station address
MEmory Display memory information
PRocessor Display processor information
WArnings Display selftest warning messages
----
Information Menu: Enter command > pr
PROCESSOR INFORMATION
HVERSION SVERSION Processor
Processor Speed Model Model/Op CVERSION State
--------- -------- -------- -------- -------- -------------
1 440 MHz 0x05c4 0x0491 2. 0 Active
3 440 MHz 0x05c4 0x0491 2. 0 Stopped:Nonresponding
Central Bus Speed (in MHz) : 82
Software ID (dec) : 1635329341
Software ID (hex) : 0x6179253d
Software Capability : 0x01100000f0
Information Menu: Enter command >
Processor #3 is Stopped:Nonresponding. Replace Processor #3.
Interpreting System Alerts
System Alerts are reported to the system console when a problem is detected by the Service
Processor. These alerts are stored in the Service Processor Error Logs. When this new alert is
added to the log file, it will cause the front panel ATTENTION LED to blink.
Interpreting System Alerts
Do one of the following:
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Troubleshooting